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Tuesday, September 29, 2015

Working With Difficult Teammates-7 Personalities





There are difficult people on every job, your focus should be how to handle such individuals. Here are 7 kinds of difficult personnel.

 Not everyone that works in a dialysis unit has experienced these types of issues relating to team work. There are some units that don't have alot of politics, gossips and issues. This write-up is for those technicians that know what I am talking about.  Not all nurses, managers or technicians are difficult, so don't take this post out of context. This is just explaining the con side of working in some dialysis units, not all.

1. Lazy- Always complain about putting on their assigned patients.
Tips: Don't do any favors for them, make sure your own patients are straight.

2. Bossy- Always trying to tell you what to do and what not to do. These individuals assume that you don't understand your job description.
Tip: Tell them you got this and thank you

3. Rude/Disrespectful- Confront the person if you can, but remember you can't change anyone, you can only control you.
Tip: Always take all disagreements off of the floor

4. Unhelpful teammates- Never wants to work as a team and help others
Tip: Keep doing you, and only help those teammates who help you.

5. Gossiper- These individuals lies & further unit politics. Some befriend/ gossip to management to get an upper hand on others.
Tip: Never bring your personal business or issues to the unit.

6. Helpful and caring- This kind of teammate loves helping their patients and focus only on how to create the best out of their day. They stay to themselves and don't get involved in politics.

7. Tornado Teammate- One that has more than one of the negative descriptions and cause all kinds of discord in the unit. My advice is to stay cool, and always be on the ball regarding your responsibility. If you have the guts to confront them off the floor, then do so.

My video on working with difficult staff~




My new book is out "Expert Tips On Becoming A Dialysis Technician" You can purchase it on Amazon.com or for Lulu.com CLICK HERE
My next book "The Wisdom Secret Diary of A Dialysis Technician" will be out late 2016

Stay updated with the latest information regarding the tips I give for new and experience technicians below~

Stay updated with the latest information regarding the tips I give for new and experience technicians below~

Facebook: CLICK HERE 
Periscope ID: @dialysistechs
Twitter : CLICK HERE
YouTube : CLICK HERE
Pintrest : CLICK HERE
Thank-You for reading this blog written by me Cassia Ann Hill, have a blessed day~
Thank-You for reading this blog written by me Cassia Ann Hill, have a blessed day~


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Thursday, September 24, 2015

Limiting the stress when it comes to taking off patients, who come off at the same time!

Please check out my disclaimer HERE


How you start your day on your job means everything! Proper planning and technique will be your most needed source.  Hemodiaysis is stressful in itself, what we should be focusing on is limiting the stress and frustration using the tips I will give you.  I am not perfect, I started my blog, and created a book to communicate with my new and fellow technicians. I never stop learning, in fact I love it. We all can learn from one another.

Common issue....
  One of the issues that I had in the dialysis unit was my ratio of patients, I was responsible for 4 patients and one additional patient located in the isolation room. I had to be directly on point when it came to utilizing the limited time given to put on all of my patients. It is no joke, when you come to work and find out that the unit will be short of staff again, because that means extra work and stress.  In terms of the isolation room, it depends on the type of nurse that will be working on the floor with me that day. If the nurse is helpful, they would put on that extra patient in the isolation room. If the nurse doesn't want to help me then they just won't, or give me a lame excuse. I am not trying to bash any nurse, but I will tell you the living truth. Some nurses are the bomb and some are absolutely not, just like some techs are cool and some just aren't.
  Now, I didn't have an equal ratio of patients or their times meaning. I already had 5 patients and I can't depend on any nurse to come and help me out with my isolation patient. Next, two of my patients got off in 3:15 hours and three got off in 3:45 hours. This is a conflict all in itself. One of my 3:45 hour patient would start asking me to take him off when two of my 3:15 hour patients would begin coming off. Some of my patients got very angry when this happened and the 3:45 hour patient got so mad each time. THIS WAS HARD but I LEARNED! Even when I use to put 15 minutes distance within each patient as I put them on, it was still the same issue. When one patient saw the other coming off, they wanted off! I had to find a way.

I  HAD TO SOLVED MY OWN PROBLEM BECAUSE MANAGEMENT WAS SLOW DOING SO. 

I communicated with management about this issue time and time again, but nothing was done. 
 I then decided to notify all patients in my section about the issue with the times. I told all of my 3:15 & 3:45 hour patients that there is nothing I can do about this. It is best they wait on me to take them all off patiently, and if they can't wait, they can call someone else. I begin to rinse all patients who came off at the same time back, one by one. I told each patient that I rinsed back, that two others are coming off the same time. I COMMUNICATED WITH THEM! I then went right back down the line and took out each patient's needles, washed my hands and proceeded to the next. That technique is better then letting the patients machine run & ring and ring while you are rinsing or taking off another patient.

4 TIPS TO SOAK IN
1. If you have 2-3 patients coming off at the same time. NOTIFY THOSE PATIENTS! Rinse the first one back and take the information from the machine and put it in the chairside or computer. Tell the patient you have to rinse the others back and will return. If they don't want to wait, tell them to call someone else or complain to management.
2. PROCEED to the next patient.
3. After you have rinsed your last patient back, you go back to the FIRST patient and remove their needles.
4. PROCEED to the next patient that has been rinsed back!
My patients didn't have an issue with this, because they were all being seen, not ignored. I communicated with each one over and over again what is going on. I don't give them attitude, just patient care with improved knowledge.
SIMPLE!

NEVER RUSH, CLEAN UP YOUR TECHNIQUES AND BETTER YOUR TIME MANAGEMENT ALL WHILE USING COMPANY GUIDELINES. 






INVEST IN YOUR EDUCATION REGARDING MY BOOKS HERE


1. CCHT/BONENT/RECERTIFY GROUP https://www.facebook.com/groups/146721199373914/ 2. POWER DIALYSIS TECH & STAFF GROUP https://www.facebook.com/groups/1417405875004281/ 3. EXPERIENCED DIALYSIS TECHS ONLY https://www.facebook.com/groups/1886177211697278/

4. ONLY DIALYSIS TECHNICIANS & STAFF CLOSED GROUP
https://www.facebook.com/groups/208768229484411/

Stay updated with the latest information regarding the tips I give for new and experienced technicians below~
Facebook: CLICK HERE 
Periscope ID: @dialysistechs
Twitter : CLICK HERE
YouTube : CLICK HERE
Pintrest : CLICK HERE

Thank-You for reading this blog written by me Cassia Ann Hill, have a blessed day~
dialysis technicians, CCHT, DIALYSIS, DIALYSIS MACHINES

Monday, September 21, 2015

RE-CERTIFICATION FOR CCHT!

TIME TO RECERTIFY....QUICK INFORMATION

Please check out my disclaimer HERE


You go to mailbox and receive a notice in the mail that it is time to re-certify. You feel abit nervous knowing how much hard work it took you to pass the initial certification exam, and you are wondering how to still keep your employment. If you are re-certifying for the CCHT you will get your notice to re-certify 3-4 months in advance as a reminder to begin gathering information (credits) to submit. There are two kinds of certification certificates, the BONENT certificate (Board of Nephrology Examiners Nursing Technology) and CCHT certificate from the (Nephrology Nursing Certification Commission) .

Here is a chart below that details what you need to do~ 



Here are the links directly to the websites


3. RECERTIFICATION Books: There is also a book for 42 credits (Nephrology Secrets)

Here is a brief video on what is in the packet if you choose to get the book and two test scantrons mailed. If your co-worker or friend has the book already and you haven't used it before for credit. You can just purchase the test sheets or do the online test, which is cheaper. I paid 81.00 including shipping 6.00 for the book from Judith Kallenbach from andersonce.com and 100.00 to NNCC for recertification a total of 181.00


What's in my re-certification packet?



My new book is out "Expert Tips On Becoming A Dialysis Technician" You can purchase it on Amazon.com or for Lulu.com CLICK HERE
My next book "The Wisdom Secret Diary of A Dialysis Technician" will be out late 2015

Stay updated with the latest information regarding the tips I give for new and experience technicians below~
Facebook: CLICK HERE 
Twitter : CLICK HERE
YouTube : CLICK HERE
Pintrest : CLICK HERE

Thank-You for reading this blog written by me Cassia Ann Hill, have a blessed day~



Don't only rely on your dialysis job/career~ FOLLOW YOUR DREAMS while working!!

Please check out my disclaimer HERE

YOU ARE NEVER TO OLD TO START FOLLOWING YOUR DREAMS, BETTER LATE THEN NEVER.......

In this day and age, we see so many things happening around us, such as unemployment, corporations shutting down as well as other businesses!!!


PEOPLE EVERYWHERE ARE LOSING THEIR JOBS, all across the board due to the economy, cut-backs and downgrading/cut backs from their employer!!! I've seen clinics and hospitals shut down and the workers without an income. Sometimes if the staff is unionized, they will be sent to other units and facilities, only if there is room. If NOT they will have to be unemployed and try to get unemployment! It is tough out here, but I wrote this blog to challenge you to follow your dreams. Please don't say " Oh I have been in this job for years, I got my pension"! There is more to life besides working for only a pension! One of my co-workers really use to get on me when I would explain, that I want better and that my children need better. She explained that I need to stay in the company because no other company is like this one. Right there she is telling me that she is fearful to step out and follow her dreams while working. Listen your family depends on your decisions if I am rich my children are affected, if I am poor they are affected, if I am working they are affected if I am not they are affected!!! It is NEVER to late to do you and follow your dreams and start climbing that ladder of hope and an awesome future! Think about this example.... lets say I DECIDED while working as a technician to go to school earlier when I was 25 or younger. By 2015 I would've already graduated and made a bigger difference for my family at an earlier time. I could've been making triple my income as an dialysis social worker instead of a dialysis technician. Challenge yourself to new thinking!


I really want you to think about yourself 5-10 years from now! Ponder on these 7 questions below.

1. Do you have a back up plan in case you get fired?

2. Do you have in your savings at least 500.00-2,000.00 in case of an emergency?

3. What if you can't find another job in dialysis, what is your next plan?

4. What if you have been working in your unit for 10-15 years and you get a new supervisor that is threatening to end your employment for unreasonable reasons?

5. Does your family have some kind of life insurance, or inheritance besides your pension and 401k?

6. Have you written down any goals for the next 12 months -5 years?

7. Have you decided to move forward or are you afraid to move out of your comfort zone due to fear?

Do you know that every choice you make impacts your family positively or negatively? For instance if you live in a rural part of your state and have small children, and you have no car, you know that if YOU CHOOSE to get one it will impact you & them positively. Meaning you can get to your destinations quicker, they won't have to stand outside in the cold with you waiting for the bus. If YOU CHOOSE not to it will also impact them. It is serious to FIND YOURSELF and make things happen by finding out 3 major things.

1. What else can I do to supplement my income?
2. What can I do positively while I am working to start an inheritance for my family?
3. What do I really want out of life besides working so hard all of the time?

Once you find out these things get busy making these things happen for you and your family. 


7 Things you must know

1. You can write a book, it is simple as ABC. Find free publishing platforms such as Lulu.com or Amazon.
2. You can save to purchase real solid investments
3. You can go to college
4. You can take classes that will move you forward towards your goals.
5. You can create things and sell them on "Fiverr" and "Etsy" 
6. If you work part-time, you can even save more to do whatever you need to reach your goals
7. STOP procrastinating! Listen to mentors such as Robert Kiosaki, and Tony Robbins that speak of motivation and reaching your appointed destination and dreams. 


Follow your dreams keep moving forward






My new book is out "Expert Tips On Becoming A Dialysis Technician" You can purchase it on Amazon.com or for Lulu.com CLICK HERE
My next book "The Wisdom Secret Diary of A Dialysis Technician" will be out late 2015

Stay updated with the latest information regarding the tips I give for new and experience technicians below~
Facebook: CLICK HERE 
Periscope ID: @dialysistechs
Twitter : CLICK HERE
YouTube : CLICK HERE
Pintrest : CLICK HERE

Thank-You for reading this blog written by me Cassia Ann Hill, have a blessed day~



dialysis technicians










Sunday, September 20, 2015

Job/Interview Run around 4 Tips to overcoming

Please check out my disclaimer HERE

Have you ever been in a situation where you really longed to get into that dream job or career in dialysis, but you can't....


You have tried calling and appearing at the dialysis unit only to be turned down?

The first step to consider is... how does your resume appear? Is it clear and direct and straight to the point?
I have worked for many cool managers while doing per-diem assignments, and some don't play when it comes to hiring. I remember going into one manager's office and seeing stacks of resumes on the desk. How are you going to stand out from the many that have faxed their resume in?
Even if you don't have experience, you can still be trained to the company's standards and procedures and become a technician. You have within 15 months to get your dialysis certification while you are working towards the 3,000 work hours required to take the certification exam. Nothing is impossible!

Word to the wise
The dialysis units are stressful around turn-over (when patients come off the machine and new individuals come on) which ranges from around 9:00 am-2:00 pm. This is not really a wise time to call the unit or fax anything. However just call and ask the unit clerk what time is good to speak to the manager. Some people have contacted me, to explained how the manager gave them a nasty attitude or the cold shoulder, when they came to the unit to drop off their resume. All I can say is there are nice and rude people everywhere. You can only change YOU not someone else. My advice for that situation is ...Don't give up find a unit you like and be persistent in getting your foot in the door. I would suggest doing whatever is comfortable for you, especially if you are shy. Just make sure you find out the manager's name and in put it in your cover letter.  That resume must be tight!


4 points to consider 

1. If you have volunteer work in terms of helping the sick or elderly, put it down. Even if you visit the nursing home on a monthly basis put it down! Managers are looking for people that demonstrate a willingness to learn along with compassion and care. By helping others in your community, you are showing that you do care about others. Yes I know they want experience but if I could get hired you can too!

2. GET YOUR RESUME PROFESSIONALIZED! I can't stress this enough! Make yourself stand out even with a cover letter. Go on Fiverr.com and look for the professionals....A $5.00 sacrifice used wisely to professionalize your resume can double into thousands a year if you land the job. 




3. Don't be afraid to call and ask for the manager and introduce yourself over the phone. You can find out when the manager is on break so you won't interrupt their schedule.

4. Many managers say apply online, but they still don't know you. It's better to put a face to the paper, meaning still send or give your resume to them.


What are you doing to get the job in dialysis?



Job Interview runaround 



My new book is out "Expert Tips On Becoming A Dialysis Technician" You can purchase it on Amazon.com or for Lulu.com CLICK HERE
My next book "The Wisdom Secret Diary of A Dialysis Technician" will be out late 2016


Stay updated with the latest information regarding the tips I give for new and experience technicians below~
Facebook: CLICK HERE
Periscope ID: @dialysistechs
Twitter : CLICK HERE
YouTube : CLICK HERE
Pintrest : CLICK HERE

Thank-You for reading this blog written by me Cassia Ann Hill, have a blessed day~ 










7 tips in deciding if the dialysis field is right for you

Please check out my disclaimer HERE



I will give you a brief story about me.....

It was back in 2008 that my friend mentioned becoming a dialysis assistant.
To be honest, I didn't know what dialysis was until my friend explained it. The job description detailed assisting dialysis technicians as well as the nurses with hard and simple duties. I was to strip chairs, clean machines, mix acid and bicarbonate and handle all of the details in the water room. I worked this position for a year and while I assisted others I began to have a deep desire to become a hemodialysis technician myself. I figured "hey I want to become a dialysis technician immediately"! If people in here younger than me can do it I can!

Well....I was promoted to go train and test for the position, not because I was an assistant. It was because I showed my supervisor Ms. Showers that I knew how to work hard and that I loved those patients. Some people didn't want me promoted, but she believed in me. I passed every test presented at me with prayer and dedication. I can truly say God is good. As a technician I have passed through so much in the work place, in dealing with politics, unfair situations and other entanglements.

On every job, you will experience a situation, maybe there is someone you dislike, or a problem that is not being solved properly. One thing you should keep in mind is how to overcome any situation properly before it explodes to something negative and ruin your day. The dialysis field has it's pro's and cons and the question is do you think this field is right for you?? You will deal with staff situations on one end and patient situations on the other end. Your choices and decisions will make or break your day. Never allow anyone to make you have a bad day, the power is in your hand!

Here are 7 tips to decide if the dialysis field is right for you

1. Do you have a desire to help individuals?
2. Do you have empathy and sympathy?
3. Are you a team player?
4. Can you work around blood, and cannulation (sticking a patient with a needle)?
5. Would you be willing to constantly learn, and update yourself yearly through "free" company classes?
6. If there is a situation that arise where you don't like another teammate or management are you able to handle that with wisdom? 
7. Can you handle swift multitasking (dialysis also deals with "turn-over" multitasking of individuals combined with paper charting)?


By saying no to anyone of these situations lets you know the truth. There are many fields that are lucrative that I can get into, but I choose not to. Because whatever I do I want to love doing it. Same here!

My first video speaking on dialysis






My new book is out "Expert Tips On Becoming A Dialysis Technician" You can purchase it on Amazon.com or for Lulu.com CLICK HERE
My next book "The Wisdom Secret Diary of A Dialysis Technician" will be out late 2016



Stay updated with the latest information regarding the tips I give for new and experience technicians below~
Facebook: CLICK HERE 
Periscope ID: @dialysistechs
Twitter : CLICK HERE
YouTube : CLICK HERE
Pintrest : CLICK HERE

Thank-You for reading this blog written by me Cassia Ann Hill, have a blessed day~